All domestic and foreign users:
" Quality is the dignity and life"," to users at home and abroad, provide satisfactory products and services" is our eternal purpose. In order to safeguard the interests of users, to achieve our quality goal of our company sales, AC motor, DC motor, and other products, we put forward the following solemnly " quality assurance statement", since the announcement date, ensure:
1. Sales of products in line with national standards, industry standards, corporate standards, to meet user contract quality requirements, substandard products will not sell.
2. The product in the use of process quality problems, we are in after receiving the user notification, immediately responded; need to send service personnel, within 24 hours to arrive at the scene, the province 72 hours to arrive at the scene to deal with the problem; focus on the user and the national large-scale projects received information within 24 hours to arrive at the scene (force majeure excepted).
3. During the warranty period, it is our company product quality problems, service personnel arrived at the scene, such as seven days or troubleshooting, our implementation for repair, replacement or compensation.
4. For the products of the company provided free selection, support, installation commissioning and technical advisory services, to provide users with perennial repair spare parts.
5. For key projects of form a complete set product, would like to receive the user inspection. In the delivery of products, according to user requirements, sends out the technical service personnel to the open-package inspection, guiding product installation, until the normal operation of the product.